OSLO IT DIGITAL SERVICES
Terms & Conditions
These Terms and Conditions, alongside our Privacy Policy and any other related policies ("Terms"), form a legally binding agreement between OSLO IT DIGITAL SERVICES ("we," "us," or "our") and you ("user," "you," or "your"). These Terms govern your access to and use of our website, as well as any IT and digital services we provide (collectively, "Services").
By accessing our website and utilizing our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. We reserve the right to update or modify these Terms at any time without assigning specific reasons. It is your responsibility to review this page periodically to remain informed of any changes.
Your use of our website and Services is subject to the following conditions:
• Account Responsibility: To access certain Services, you must provide accurate and complete information during registration. You are solely responsible for all activities and transactions conducted through your registered account.
• No Warranty: Neither we nor any third parties provide a warranty or guarantee regarding the accuracy, performance, or suitability of the information provided on this website. You acknowledge that content may contain inaccuracies, and we expressly exclude liability for any such errors to the fullest extent permitted by law.
• Risk Assessment: Use of our Services and website is entirely at your own risk. It is your responsibility to ensure that our Services meet your specific needs and requirements.
• Intellectual Property: All website content and Services are proprietary to us. You do not acquire any ownership rights, titles, or interests in any portion of our intellectual property.
• Prohibited Use: Unauthorized use of this website or our Services may result in legal action or termination of access. You agree not to use the platform for any unlawful purpose.
• Service Fees: You agree to pay all applicable charges associated with the Services you select.
• Legal Compliance: Your use of the Services must comply with all applicable local and national laws of India.
• Third-Party Links: Our website may contain links to external sites. These websites are governed by their own terms and policies, and we are not responsible for their content or practices.
• Contractual Agreement: By initiating a transaction for any Service, you enter into a legally enforceable contract with OSLO IT DIGITAL SERVICES.
• Refund Policy: Refunds may be issued if we are unable to fulfill the requested Service. Refund eligibility is subject to our specific policies and must be claimed within the designated timeframe.
• Force Majeure: Neither party shall be held liable for any failure to fulfill obligations caused by events beyond their reasonable control (Force Majeure).
• Governing Law: These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
• Communication: All inquiries or concerns regarding these Terms should be directed to us through the contact details listed on our website.
Cancellation & Refund Policy
OSLO IT DIGITAL SERVICES believes in assisting its customers wherever possible and has a professional cancellation policy tailored for digital services:
• Cancellations will be considered only if requested before service commencement. Requests may not be entertained if project work, resource allocation, or initial discovery sessions have already begun.
• We do not accept cancellations for bespoke digital assets, completed custom development cycles, or specialized IT integrations once delivered. Service reviews can be considered if the delivery does not meet agreed-upon technical requirements.
• Any service discrepancies or technical defects must be reported to our support team within 7 days of milestone completion or delivery. Requests will be evaluated based on the project scope and verified technical errors.
• If the delivered service does not match the documented project plan or expectations, notify us within 7 days of delivery. Our technical team will evaluate the complaint and take appropriate corrective action.
• For third-party software licenses or cloud services provided as part of our solutions, the respective vendor's refund policies apply. Service-related refunds approved by OSLO IT DIGITAL SERVICES will be processed according to our standard financial timelines.